Week 2 Post 1

 Social Media within businesses is a lot more different to get your message out there, due to the fact of everyone having access to it. People from different countries can speak to each other and it is easily available to access almost anything online. If you are running paid traffic then you can pretty much target people who specifically are going to try to sell your service to. It is a lot more different than back then due to the fact that back then you might have to call or send another business a letter, now you can pretty much DM them and figure out what they have to offer before you even step foot inside of their services. 

I would share the product or service in terms of if it really does what it says it does. You have to give an honest answer so that other people will know what to expect from getting the same product/service as you. 

If there are negative comments then I would respond to them and let them know that I am sorry for their bad experience and maybe offer some sort of coupon to make sure if they ever come back they'll be a happier customer and stick with me for a while.

Comments

  1. TeresaJoy'sArtFebruary 8, 2021 at 1:01 PM

    It is wonderful that we can communicate through out the world these days at the tips of our fingers. It does help move your business all around the world without ever leaving your home. That part of it is amazing. Recognizing a negative comment or experience and offering a solution and/or a discount is a great way to turn around that negative experience and make it a positive one.

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